print spooler problem

Print ques stackup there and show's deleting and it never does and we get to reboot PC to get through it and user is screaming for rebooting...

If you've ever had a print job hang, you're probably familiar with the Windows Print Spooler window. You get to this window simply by selecting the relevant printer from the Control Panel's Printers and Faxes applet (simply Printers in Vista). In the somewhat unusual event of a printer queue jam, you can go to the Print Spooler and simply delete the job. Sometimes, though, the system won't let you cut off print jobs that way: It marks the job "Deleting…" but never quite gets there, and you end up rebooting. But there's an easier way.

Open a command prompt (go to Start | Run, then type cmd) and enter the following:
net stop spooler
del c:\windows\system32\spool\printers\*.shd
del c:\windows\system32\spool\printers\*.spl
net start spooler

In Vista you'll need to open an elevated command prompt by right-clicking on cmd.exe and selecting Run as Administrator. For those of you who remember batch files, use Notepad to save the four commands above as a batch file. I've named mine Killqueue.bat..